Last year’s anniversary: ITVT celebrates its 10th participation in E-world.

Transforming the industry: from regulation to customer focus 

Over the past 25 years, energy companies have faced profound changes: new regulatory frameworks, growing competitive pressure, rising customer expectations and the need to make processes efficient, digital and scalable. In particular, municipal utilities, sales organizations and finance and operations units had to learn to deal with increasing market volatility, new revenue models and a much more international orientation.

It is precisely these topics that have been at the core of E-world for years – and make it a relevant meeting place for decision-makers from customer service, customer experience, sales and commercial functions. 

E-world 2026: International relevance and current hot topics 

E-world 2026 impressively shows how broad and international the industry is today. In 2025, 980 exhibitors from 34 nations presented themselves to around 33,000 trade visitors – companies and visitors from over 70 countries were represented. One in four exhibitors now comes from abroad, a clear sign of the growing international importance of the trade fair.

Trade visitors and exhibitors from all over the world meet in Essen to exchange information on current market developments, new technologies and viable solutions. Thematically, the spectrum ranges from smart energy, digitalization and new energy systems to decarbonization and climate solutions to financial, trading and sales models for a climate-neutral future.

The exhibition is complemented by a diverse supporting programme at four open specialist forums, which offers numerous impulses, practical insights and new perspectives. In addition, the E-World Community enables year-round exchange and sustainable networking within the industry – far beyond the days of the trade fair. 

For whom the visit is worthwhile

For customer service managers, CX managers, sales managers as well as finance and operations managers, E-world 2026 offers a compact overview of relevant trends, concrete solutions and valuable contacts. It is the place where strategic questions meet operational answers – and where it is decided how the future of energy will be shaped.

25 years of E-world and 25 years of ITVT stand for shared experience, a deep understanding of the industry and a look ahead. E-world 2026 is more than a trade fair – it is a mirror of the energy industry in transition and an invitation to actively shape the future together. 

Join us in celebrating 25 years of E-World and 25 years of ITVT. 

Visit us in Hall 6, Booth H113, and register for a free AI Readiness Check based on the ITVT Maturity Model for the Energy Industry. In this way, you create the basis for successful decisions in the next 25 years.