Unabhängig davon, ob Ihr Unternehmen in den Branchen Rental, Automotive, Manufacturing, Distribution oder Energy and Utilities und professional Services aktiv ist - um Kundenanforderungen gerecht zu werden braucht es mehr Flexibilität denn je im Datenmanagement.
Mit unserer Lösung ITVT Advanced Rental Management bieten wir genau das zielgerichtete und effiziente ERP-System, dass notwendige Kernfunktionen in ihren Prozessen übernimmt.
Basierend auf Microsoft Dynamics 365 Supply Chain Management werden Prozesse ergänzt und deren Abbildung vereinfacht.
ITVT Industry Solution: Metal and Materials bietet Unternehmen die Möglichkeit, komplexe Produktvarianten optimal abzubilden. So können zum Beispiel Sonderfertigungswünsche von Kunden direkt im ERP gesteuert und vorgenommen werden. Dadurch können Prozesse deutlich vereinfacht und unnötige Abstimmungen vermieden werden.
Der Konfigurator vernetzt ihre Daten und bietet Ihnen qualitativ hochwertige und relevante Informationen, um Ihre Prozesse im gesamten Unternehmen zu optimieren.
Die Lösung richtet sich an Unternehmen in der Branche Manufacturing.
“By integrating the marketing module into our CRM, we were able to successfully convert some of our postal mailings to email communications. This has ultimately saved us a great deal of time, effort and logistical costs. We can now reach the customers concerned much more efficiently and promptly inform them about changes to their prices. We are also able to use the module for marketing and information campaigns quickly and efficiently. This has had a particularly positive impact on direct customer communication. We are satisfied with the project results and look forward to using the new system in the long term.”
Rouven Bruder
Abteilungsleiter Kundenservice
With the ITVT E-Mail Copilot, we have established a direct recognition and assignment of e-mails and letters, which we previously had to do manually in a time-consuming manner. In the future, we will be able to ensure much better that our customers’ requests reach the right employees and that the task can be completed promptly. The resulting skill-based routing is very important to us.
Sebastian Steffens
Produktbereichsleiter Commodities
The collaboration with ITVT was always to our satisfaction. We were particularly impressed by the support and close communication during the project.
The responsible employees were always available to answer our questions and comments. It should be noted that we also received quick and meaningful answers across all topics.
Our contacts in the various departments are extremely friendly and made it easy for us to develop focused solutions for the project. The few teething problems were quickly resolved thanks to clear communication.
Anna Sparre,
Assistenz der Geschäftsführung I PR & Kommunikation
EnBW has been working with ITVT GmbH as a partner in a wide variety of areas since 2001. We know ITVT GmbH to be an extremely competent, flexible and reliable partner. Our company particularly appreciates the extensive know-how and service mentality of ITVT GmbH.
Frank Schmidt,
Since the introduction of the “ITVT REGIS” regulation management platform, we have been able to coordinate and file all processes with the regulatory authorities internally in a simple, quick and uncomplicated manner. We are particularly positively surprised by the service mentality of the ITVT employees.
Christian Goldbach,
Stromnetz Berlin GmbH and Stromnetz Hamburg GmbH have been successfully using the ITVTCRM for Utilities Suite since September 2009 to map regulatory data and communication processes.
Alexander Wernz
Thanks to the professional support from the experts at ITVT, we can now measure the performance of the document analysis in our award-winning Teli process in a structured manner and gain objective recognition rates. We are now able to further optimize and continuously improve our Teli. We were particularly impressed by the technical and methodological competence of the ITVT KI team, the extremely collegial and friendly cooperation, and the efficient implementation of the project.
Dipl. Inform. Christian MooserWEMAG Netz GmbH successfully uses the RDM software Regis to map data and communication processes in regulation management. The competence of the ITVT employees is highly appreciated by our company
Oliver Beirow,
Energora is an independent electricity provider, which enables it to respond quickly and flexibly to customer requirements. The target group is primarily private end consumers and small commercial enterprises. The multilingual homepage is particularly appealing to immigrants from Russian-speaking countries and is a real support for these customers.
"We think energy is just great! Our own motivation and the power that enables us all to do things that we simply couldn't do otherwise.”Since the successful introduction of a live chat on the website of a business unit on Microsoft Dynamics CRM by ITVT GmbH, we have been able to gain various new insights into the behavior and interest of visitors to the website. Existing and potential new customers are proactive on the website asked to get in touch with customer service and we are therefore able to position ourselves more customer-oriented. The competence and service quality of the ITVT employees has convinced us throughout.
Ifra Sall, Manager Digital
"With their service and support quality, ITVT has proven to be a reliable partner. In the past and for the future."
Karlheinz Maier
The CRM tool is the master for our customer master data in all of our ERP systems. This gives us a uniform overview of all projects, debtors, activities and offers in our global company.
Dipl.-Ing. (FH) Olaf Wehrstedt,By implementing the ITVTCRM solution and connecting it to our ERP system, we gain a uniform overview of all projects, activities, sales channels for the first time and also receive extensive reporting. The implementation went smoothly and optimally. Competent support was available at all times.
Klaus Vollmer,
Since the successful migration of an existing legacy solution to Microsoft Dynamics CRM by ITVT GmbH, Ball Packaging Europe Holding GmbH & Co. KG has been able to make all sales-related processes even more transparent and thus network customer-oriented divisions more closely. With uniform customer data in standardized sales and service processes and the resulting transparency, this solution makes a significant contribution to customer loyalty. Our company was pleasantly surprised by the problem-free implementation and the service mentality of the ITVT employees
Dirk Sachsinger,With the expert support of ITVT, we were able to implement the AI-based text analysis and automatic document evaluation in the tynkr project "in time" and "in budget". We were particularly impressed by the technical competence, the flexibility and the pleasant cooperation
Max Schürmann, Global Service Management Field-Service thyssenkrupp Elevator AG
Together with ITVT, we were able to implement and productively use our Azure AI cross-selling solution "SaRA" (Sales Representative Assistant) in a short time. The results fully convinced us: Over 40% of the sales target was already achieved during the introductory phase in just three months.
Stefan Köhler, IT Program Manager CRM
Through close cooperation with ITVT, we managed to implement Microsoft Dynamics 365 (CRM) within just 5 months and to roll it out throughout the W+D Group. The technical competence and understanding of complex processes in CRM are particularly noteworthy to implement, to develop adequate proposals and to implement them promptly.
Uwe Peine, ProkuristWith the migration to Microsoft Dynamics CRM including data migration by ITVT GmbH, we have a platform at our disposal with which we can process our CRM information quickly, efficiently and, above all, in a structured manner. From the beginning, we were aware of the competence and service mentality of ITVT GmbH convinced.
Erwin SchusterUnabhängig davon, ob Ihr Unternehmen in den Branchen Rental, Automotive, Manufacturing, Distribution oder Energy and Utilities und professional Services aktiv ist - um Kundenanforderungen gerecht zu werden braucht es mehr Flexibilität denn je im Datenmanagement.
Mit unserer Lösung ITVT Advanced Rental Management bieten wir genau das zielgerichtete und effiziente ERP-System, dass notwendige Kernfunktionen in ihren Prozessen übernimmt.
Basierend auf Microsoft Dynamics 365 Supply Chain Management werden Prozesse ergänzt und deren Abbildung vereinfacht.
ITVT Industry Solution: Metal and Materials bietet Unternehmen die Möglichkeit, komplexe Produktvarianten optimal abzubilden. So können zum Beispiel Sonderfertigungswünsche von Kunden direkt im ERP gesteuert und vorgenommen werden. Dadurch können Prozesse deutlich vereinfacht und unnötige Abstimmungen vermieden werden.
Der Konfigurator vernetzt ihre Daten und bietet Ihnen qualitativ hochwertige und relevante Informationen, um Ihre Prozesse im gesamten Unternehmen zu optimieren.
Die Lösung richtet sich an Unternehmen in der Branche Manufacturing.