Article From 10 to 12 February 2026, the energy industry will meet in Essen for E-world energy & water – and celebrate a special anniversary: 25 years of...
Article
When a customer makes a purchase, they often have different items in mind or are open to additional products that complement their original choice.
Article
With the advent of artificial intelligence, more and more companies have begun to increasingly automate their workflows, often turning to tools such as ChatGPT and Microsoft Copilot....
Use Case
Cross-selling should ensure higher sales - or so the theory goes. However, the line between recognizing and considering customer needs and pushing customers can quickly be...
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Better resource planning and time-saving data collection with CRM
Companies need customers – regardless of whether they are large corporations or SMEs. No business can exist without customers....
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Targeted prevention of customer churn
Losing customers is part of daily life in companies. It is important all the more to counteract this so-called customer churn in advance....
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A good user interface facilitates implementation
The user interface is the first thing users see in a software application, whether it’s mobile, tablet or desktop. From the graphic...
Article
Your entrance into CRM at a reasonable price. 2 days of consulting services with Steffen Klipfel (solutions architect and energy lead) and an additional consultant from our...
