AI in Customer Service with Microsoft: Live in Frankfurt

Highlights from our Frankfurt Roadshow

The rapidly evolving landscape of artificial intelligence (AI) is reshaping customer service, driving enhanced interactions and boosting business revenue.

At our recent roadshow in Frankfurt, we explored AI’s growing influence on businesses across industries, highlighting key areas where AI can significantly elevate operations and streamline workflows.  

With insights from industry experts, the event provided a forward-looking perspective on AI-driven customer service and its transformative potential for accelerating company growth strategies. 

Notable Highlights from the Roadshow

  • We explored AI’s broad impact on every aspect of business—from commercial and administrative functions to manufacturing and industrial applications.  
  • A standout session featured a real-world case study with our partners at E-Regio, where we demonstrated how our AI tool, Email Copilot, enhanced their customer service processes.  
  • The event also included workshops and live demos showcasing practical applications of AI and the specific areas where it can drive substantial benefits for businesses. 
  • Take a look at the agenda for the day to get the full picture of what we got up to!  

Missed our Frankfurt Roadshow?

We have another at Munich!

If you want to dive deeper into the insights shared at our Frankfurt Roadshow, we have great news! We’re bringing the same discussions and topics to our upcoming Roadshow in Munich.

Please note that the Munich event is fully booked, but you can join our waitlist, and we’ll reach out if any spots become available.

Digital-themed banner promoting a roadshow on AI in sales and customer service, highlighting future customer interaction and revenue boost in the digital age, Munich, 12.11.2024, with Microsoft and ITVT logos.

ITVT AI Experience Center

A Hand-Ons Experience of AI Applications in our Onsite Workshop

Is AI an exciting topic for you but (still) too abstract for your everyday life? In our workshop, we want to change that for you.

In just one day, you will learn what is behind applications such as Microsoft Copilot and Business Apps and how you can use them – by trying them out directly on site. In partnership with Microsoft, we provide you with these possibilities and the technologies to try out for yourself.

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