Explore our customer references
thyssenkrupp Materials Services GmbH
“Together with ITVT, we were able to implement and productively use our Azure AI cross-selling solution “SaRA” (Sales Representative Assistant) in a short time. The results fully convinced us: Over 40% of the sales target was already achieved during the introductory phase in just three months.”
Stefan Köhler
IT Program Manager CRM
Ball Packaging Europe GmbH & Co. KG
“Since the successful migration of an existing legacy solution to Microsoft Dynamics CRM by ITVT GmbH, Ball Packaging Europe Holding GmbH & Co. KG has been able to make all sales-related processes even more transparent and thus network customer-oriented divisions more closely. With uniform customer data in standardized sales and service processes and the resulting transparency, this solution makes a significant contribution to customer loyalty. Our company was pleasantly surprised by the problem-free implementation and the service mentality of the ITVT employees.”
Dirk Sachsinger
Manager Corporate Applications Information Services
Mall GmbH
“By implementing the ITVTCRM solution and connecting it to our ERP system, we gain a uniform overview of all projects, activities, sales channels for the first time and also receive extensive reporting.
The implementation went smoothly and optimally. Competent support was available at all times.”
Klaus Vollmer
Head of DIT
Robert Bosch GmbH
“The CRM tool is the master for our customer master data in all of our ERP systems. This gives us a uniform overview of all projects, debtors, activities and offers in our global company.”
DDipl.-Ing. (FH) Olaf Wehrstedt
Director Sales Coordination and Controlling (PA/SAC)
thyssenkrupp Elevator
“With the expert support of ITVT, we were able to implement the AI-based text analysis and automatic document evaluation in the tynkr project “in time” and “in budget”.
We were particularly impressed by the technical competence, the flexibility and the pleasant cooperation.”
Max Schürmann
Global Service Management Field-Service
TIMOCOM GmbH
“ITVT supported us in the introduction of Microsoft Dynamics 365 Finance & Supply Chain Management and CRM. The collaboration included the implementation of central business processes and integration into our existing system landscape. Through the use of proven methods and close coordination, the project goals were achieved.”
Theresia Maria Schumacher
Project Manager & Programmleitung TOPAS
Winkler+Dünnebier GmbH
“Through close cooperation with ITVT, we managed to implement Microsoft Dynamics 365 (CRM) within just 5 months and to roll it out throughout the W+D Group. The technical competence and understanding of complex processes in CRM are particularly noteworthy to implement, to develop adequate proposals and to implement them promptly.”
Uwe Peine Prokurist
Head of Internal Sales and Order Management, CRM Project Manager
Wittenstein AG
“With the migration to Microsoft Dynamics CRM, including data migration by ITVT GmbH, we now have a platform that allows us to process our CRM information quickly, efficiently, and, above all, in a structured manner. From the very beginning, we were impressed by the expertise and service mentality of ITVT GmbH.”
Erwin Schuster
Head of Information Management
LANXESS Deutschland GmbH
“ITVT has been our trusted service provider for our Dynamics 365 environment, support, and application operations for our CRM in the group’s global operations for 13 years.
Thanks to ITVT’s expertise, we have been able to achieve significant milestones in the seller journey, such as automating price transmission to our SAP systems during the quotation process.
ITVT is currently supporting us in using AI in the seller journey to increase sales productivity. Features such as documenting visits using speech-to-text, providing context-based content for visit preparation, and automating processes such as creating opportunities or requesting samples will significantly advance the sales process.
LANXESS relies on ITVT’s expertise, flexibility, and professionalism, which really set the company apart.”
Volkan Albayrak
Head of Sales & Marketing Process Solutions
TFL Ledertechnik GmbH
“With their service and support quality, ITVT has proven to be a reliable partner. In the past and for the future.”
Karlheinz Maier
Global Sales Head
Scholz Recycling
“Before integrating Microsoft 365 and Azure, there were often many difficulties in coordinating international projects. After the migration, things ran much more smoothly and we were able to significantly improve current and future collaboration through seamless interfaces and enable stable data management. Our productivity and scalability have improved noticeably.”
Axel Seibold
IT Head Manager
TIMOCOM GmbH
“ITVT supported us in the introduction of Microsoft Dynamics 365 Finance & Supply Chain Management and CRM. The collaboration included the implementation of central business processes and integration into our existing system landscape. Through the use of proven methods and close coordination, the project goals were achieved.”
Theresia Maria Schumacher
Project Manager & Program Management TOPAS
Forte Energie
“We have always been very satisfied with our collaboration with ITVT. We particularly appreciated the support and close communication during the ongoing project.
The responsible employees were always available to answer our questions and respond to our comments. It should be noted that we also received quick and meaningful answers to questions on a wide range of topics.
Our contacts in the various departments are extremely friendly and made it easy for us to develop focused solutions for the project. The few initial difficulties were quickly resolved through clear communication.”
Anna Sparre
Executive Assistant I PR & Communications
TIMOCOM GmbH
“ITVT supported us in the introduction of Microsoft Dynamics 365 Finance & Supply Chain Management and CRM. The collaboration included the implementation of central business processes and integration into our existing system landscape. Through the use of proven methods and close coordination, the project goals were achieved.”
Theresia Maria Schumacher
Project Manager & Program Management TOPAS
e-regio
“With the ITVT E-Mail Copilot, we have established a direct recognition and assignment of e-mails and letters, which we previously had to do manually in a time-consuming manner. In the future, we will be able to ensure much better that our customers’ requests reach the right employees and that the task can be completed promptly. The resulting skill-based routing is very important to us.”
Sebastian Steffens
Head of Commodities Product Division
EnBW AG
“EnBW has been working with ITVT GmbH as a partner in a wide variety of areas since 2001. We know ITVT GmbH to be an extremely competent, flexible and reliable partner. Our company particularly appreciates the extensive know-how and service mentality of ITVT GmbH.”
Frank Schmidt
Head of Sales, Process and System Services (EVG IPD)
EWE Netz GmbH
“Since the introduction of the “ITVT REGIS” regulation management platform, we have been able to coordinate and file all processes with the regulatory authorities internally in a simple, quick and uncomplicated manner.
We are particularly positively surprised by the service mentality of the ITVT employees.”
Christian Goldbach
Head of Regulatory Management
Energora GmbH
“Energora is an independent electricity provider, which enables it to respond quickly and flexibly to customer requirements.
The target group is primarily private end consumers and small commercial enterprises. The multilingual homepage is particularly appealing to immigrants from Russian-speaking countries and is a real support for these customers.”
“We think energy is just great! Our own motivation and the power that enables us all to do things that we simply couldn’t do otherwise.”
Forte Energie
“The collaboration with ITVT was always to our satisfaction. We were particularly impressed by the support and close communication during the project.
The responsible employees were always available to answer our questions and comments. It should be noted that we also received quick and meaningful answers across all topics.
Our contacts in the various departments are extremely friendly and made it easy for us to develop focused solutions for the project. The few teething problems were quickly resolved thanks to clear communication.”
Anna Sparre
Head of Regulatory Management
Stadtwerke Bietigheim-Bissingen
“By integrating the marketing module into our CRM, we were able to successfully convert some of our postal mailings to email communications. This has ultimately saved us a great deal of time, effort and logistical costs. We can now reach the customers concerned much more efficiently and promptly inform them about changes to their prices. We are also able to use the module for marketing and information campaigns quickly and efficiently. This has had a particularly positive impact on direct customer communication. We are satisfied with the project results and look forward to using the new system in the long term.”
Rouven Bruder
Head of Customer Service
SWKiel Netz GmbH
“We have expanded our MS Dynamics solution to include automated network connection allocation in order to make our process design even more efficient.
The expertise and input of our ITVT colleagues, as well as the excellent cooperation, were very helpful and valuable for the successful completion of the project.
During the requirements analysis in particular, process steps were questioned and better ideas were introduced rather than simply implemented rigidly.
The work in the project team was always on an equal footing, communicative, and productive for the result.
I look forward to further joint projects.”
Niels Bienefeld
LIT – Project Manager
Stromnetz Berlin GmbH
“Stromnetz Berlin GmbH and Stromnetz Hamburg GmbH have been successfully using the ITVT CRM for Utilities Suite since September 2009 to map regulatory data and communication processes.”
Alexander Wernz
Regulatory Management
WEMAG Netz GmbH
“WEMAG Netz GmbH successfully uses the RDM software Regis to map data and communication processes in regulation management. The competence of the ITVT employees is highly appreciated by our company.”
Oliver Beirow
Regulatory Management
