{"id":7774,"date":"2024-08-20T04:13:00","date_gmt":"2024-08-20T04:13:00","guid":{"rendered":"https:\/\/www.itvt.de\/en\/?p=7774"},"modified":"2026-02-13T05:02:12","modified_gmt":"2026-02-13T05:02:12","slug":"ai-in-customer-service-in-the-chemical-industry-copilot-for-microsoft-365","status":"publish","type":"post","link":"https:\/\/www.itvt.de\/en\/ai-in-customer-service-in-the-chemical-industry-copilot-for-microsoft-365\/","title":{"rendered":"AI in Customer Service in the Chemical Industry \u2013 Copilot for Microsoft 365"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7774\" class=\"elementor elementor-7774\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8bf9860 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"8bf9860\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0d01297\" data-id=\"0d01297\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b29d652 elementor-widget elementor-widget-heading\" data-id=\"b29d652\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Webcast: AI in Customer Service in the Chemical Industry<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43c6365 elementor-widget elementor-widget-heading\" data-id=\"43c6365\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Copilot for Microsoft 365<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9517a64 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9517a64\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-02b1f25\" data-id=\"02b1f25\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8d7d5a4 elementor-widget elementor-widget-image\" data-id=\"8d7d5a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.itvt.de\/en\/wp-content\/uploads\/2024\/08\/CH365-Webcast-August-2024-Website-Thumbnail.jpg\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bea5b37 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"bea5b37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/assets-eur.mkt.dynamics.com\/fcd37353-59db-4c57-a5fb-223d41e19fdd\/digitalassets\/standaloneforms\/ade5932a-3259-ef11-bfe3-00224884b29e?readableEventId=KI_im_Kundenservice_der_Chemie_Wie_der_M365_Copilot_die_chemische_Industrie_revolutionieren_kann400877386\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-address-card\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Register now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef31433 elementor-widget elementor-widget-text-editor\" data-id=\"ef31433\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center\"><span style=\"color: #000000\"><strong><span class=\"TextRun SCXW208119716 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW208119716 BCX0\">Tuesday, 8 October 2024 11:00 &#8211; 11:45 Uhr<br \/>Where: Online<\/span><\/span><\/strong><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d2390c elementor-widget elementor-widget-text-editor\" data-id=\"5d2390c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\">Optimise your business with the help of AI! <\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span style=\"color: #000000;\">Watch our free webcast to learn how Copilot for Microsoft 365 can revolutionise customer service and improve workflow in the chemical industry.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span style=\"color: #000000;\">Take the opportunity to find out how AI can improve your operations.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-71b778f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"71b778f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-823d4f8\" data-id=\"823d4f8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8bfc5a6 elementor-widget elementor-widget-text-editor\" data-id=\"8bfc5a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-size: 30px; margin-bottom: 0px; color: #000000; font-family: 'Segoe UI', Arial, sans-serif; letter-spacing: normal;\"><span style=\"color: #800063;\"><strong><span style=\"font-family: 'Segoe UI', Arial, sans-serif; font-size: 21px;\"><span class=\"TextRun SCXW153602945 BCX0\" lang=\"DE-DE\" xml:lang=\"DE-DE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW153602945 BCX0\">What you can expect:\u00a0 <\/span><\/span><span class=\"EOP SCXW153602945 BCX0\" data-ccp-props=\"{\">\u00a0<\/span><\/span><\/strong><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-955a99e elementor-widget elementor-widget-text-editor\" data-id=\"955a99e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000\">Julian Alexander Plum from Chemical365 will show you the various functions of Copilot and explain how these advances can increase the productivity of employees and companies in the chemical industry.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-eb06f63\" data-id=\"eb06f63\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-96b3b99 elementor-widget elementor-widget-text-editor\" data-id=\"96b3b99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-size: 30px; margin-bottom: 0px; color: #000000; font-family: 'Segoe UI', Arial, sans-serif; letter-spacing: normal;\"><span style=\"color: #800063;\"><strong><span style=\"font-family: 'Segoe UI', Arial, sans-serif; font-size: 21px;\">Our Speaker<\/span><\/strong><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5f7b1b elementor-widget elementor-widget-text-editor\" data-id=\"c5f7b1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul style=\"font-family: 'Segoe UI', Arial, sans-serif\"><li><span style=\"color: #000000\"><strong><span class=\"TextRun SCXW21482001 BCX0\" lang=\"EN-PH\" xml:lang=\"EN-PH\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW21482001 BCX0\"><span class=\"TextRun SCXW203334254 BCX0\" lang=\"EN-PH\" xml:lang=\"EN-PH\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW203334254 BCX0\">Julian Alexander Plum<\/span><\/span><span class=\"EOP SCXW203334254 BCX0\" data-ccp-props=\"{\">\u00a0<\/span><\/span><\/span><\/strong><\/span><br \/><span style=\"color: #000000\"><span class=\"TextRun SCXW1714864 BCX0\" lang=\"EN-PH\" xml:lang=\"EN-PH\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW1714864 BCX0\"><span class=\"TextRun SCXW27900976 BCX0\" lang=\"EN-PH\" xml:lang=\"EN-PH\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW27900976 BCX0\">Key Account Manager for Chemical 365<\/span><\/span><span class=\"EOP SCXW27900976 BCX0\" data-ccp-props=\"{\"><br \/><\/span><\/span><\/span><\/span><\/li><li><span style=\"color: #000000\"><b>Tom Rubarth<\/b><\/span><br \/><span style=\"color: #000000\">Product Manager for Microsoft 365<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-dcb8174 elementor-widget elementor-widget-text-editor\" data-id=\"dcb8174\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000\">Please note that the webcast will be held in German.\u00a0<\/span><\/p><p><span style=\"color: #000000\">IMPORTANT NOTE: The dial-in link to the webcast will be sent to you by confirmation e-mail after successful registration.\u00a0<\/span><\/p><p><span style=\"color: #000000\">Please feel free to give us a short feedback or register directly for the free online event.\u00a0\u00a0<\/span><\/p><p><span style=\"color: #000000\">If you have any questions, please contact us directly at <a style=\"color: #000000\" href=\"mailto:marketing@itvt.de\">marketing@itvt.de<\/a>.\u00a0\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc56465 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"fc56465\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/assets-eur.mkt.dynamics.com\/fcd37353-59db-4c57-a5fb-223d41e19fdd\/digitalassets\/standaloneforms\/ade5932a-3259-ef11-bfe3-00224884b29e?readableEventId=KI_im_Kundenservice_der_Chemie_Wie_der_M365_Copilot_die_chemische_Industrie_revolutionieren_kann400877386\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-address-card\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Register now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p><strong style=\"color:#FE5A0E\">Online<\/strong> <\/br><\/br><\/p>\n<p>Watch our free webcast to learn how Copilot for Microsoft 365 can revolutionise customer service and improve workflow in the chemical industry. <\/p>\n","protected":false},"author":2,"featured_media":7839,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[11],"tags":[],"class_list":["post-7774","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-events"],"acf":{"dl_description":"","dl_pinterest_image":"","dl_hashtags":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>AI in Customer Service in the Chemical Industry \u2013 Copilot for Microsoft 365 - ITVT English<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.itvt.de\/en\/ai-in-customer-service-in-the-chemical-industry-copilot-for-microsoft-365\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" 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