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Insights and Trends

Customer-Relationship Management (CRM)

Better resource planning and time-saving data collection with CRM
Companies need customers – regardless of whether they are large corporations or SMEs. No business can exist without customers. But how can customer data be recorded, organized and evaluated in a time-saving and complete manner?

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Customer life cycle pitfall

Targeted prevention of customer churn
Losing customers is part of daily life in companies. It is important all the more to counteract this so-called customer churn in advance. Sectors such as telecommunications providers, companies with a strong focus on consumer customers and industrial companies often suffer particularly from a rapid loss of customers.

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Simple data analysis with dashboards

A good user interface facilitates implementation
The user interface is the first thing users see in a software application, whether it’s mobile, tablet or desktop. From the graphic design to the interactive elements, the user interface has a great influence on the user experience and affects the mood and performance, especially when working with technical devices on a daily basis.

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ITVT achieves the 2018/2019 Inner Circle for Microsoft Dynamics

At Microsoft’s worldwide partner conference Inspire, which was held July 15th to 19th 2018 in Las Vegas, ITVT could celebrate yet another success. Microsoft named ITVT Group as 2018/2019 Inner Circle for Microsoft Dynamics member. This represents the top echelon of Microsoft Dynamics partners worldwide, only awarded to 60 companies.

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ITVT invited again to the Microsoft Dynamics CRM President’s Club

Again, ITVT GmbH was invited by Microsoft to their elite Microsoft Dynamics CRM President’s Club.

“The renewed invitation honors pleases us very much. Microsoft rewards the successful partnership and cooperation between Microsoft and our customers” says Patrick Kreuzer, Managing Director at ITVT. The invitation was officially extended at the Microsoft Worldwide Partner Conference in Houston, Texas this year. ITVT confirms again, that it is one of the leading Microsoft Partners worldwide.

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ITVT at HMI 2016!

It was great to see you at Hannover Fair 2016! With focus on Industry 4.0, Big Data, Internet of Things, Integrated Energy and over 190.000

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ITVT at E-world 2016!

The E-world energy & water took place in Essen from February 16th trough 18th 2016.

With 650 exhibitors from 22 nations and over 24.000 visitors E-world 2016 was again the central meeting point for decision makers from the energy and water industry.

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New Microsoft Dynamics CRM 2015 available now!

Only comprehensive and accurate information allows you to serve customers in the best way. Information however can be scattered across the enterprise and be hard to find. The solution to this is system integration. System integration prevents inconsistencies and duplicate data storage.

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Hunsrück-Hochwald National Park Opening

On the occasion oft he opening oft he Hunsrück-Hochwald National Park on May 24th 2015, ITVT Börfink GmbH also opened the former NATO bunker “Erwin” (ITVT Datacenter) for visitors.Spread out over 5 sites with over 3000 visitors at the bunker “Erwin” alone the opening ceremony was a full success.

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